If you're a carrier or MVNO
You can start with CPaaS.
Transactional notifications and retention campaigns over RCS and SMS. Top-ups and point of sale usually follow, because the usage data is already on the same side.
Explore RCS and SMSOne provider for the entire relationship with your customers MessagingCreditPaymentsPoint of saleMVNO
Everything your customer needs, from the first campaign to recurring payments. You focus on your customer; we run the technology.
For carriers, MVNOs, distributors, retail and banking.
AcquisitionAttract prospects and know who's worth an offer
AcquisitionAttract prospects and know who's worth an offer
How we help you
- RCS and SMSWe launch Click-to-Message campaigns
- Mobile IndicatorsWe qualify prospects with carrier data
- DistributionWe bring your offer to every store
Private cloudSingle tenant on Huawei, Azure and Google.
24/7 x 365Monitoring center for all platforms.
> 99.99%Uptime, capacity and elastic bandwidth.
RedundancyActive, for business continuity.
Your customer doesn't see six systems. They see a single experience
We connect every area with the same data so you can decide fast and see what's selling at each point of sale.
Communication
The perfect channel for every campaign and customer connection.
Credit
Credit engine with built-in scoring and integration for loan origination and collections.
Payments
Collect and reconcile your payments with a complete, integrated solution in one place.
Distribution
We handle the entire supply chain end to end for your customer.
Point of sale
We set up your turnkey point of sale.
MVNO
We integrate, operate and market your MVNO end to end.
The perfect channel for every campaign and customer connection.
Collect and reconcile your payments with a complete, integrated solution in one place.
We handle the entire supply chain end to end for your customer.
We set up your turnkey point of sale.
We integrate, operate and market your MVNO end to end.
24/7 monitoringThe entire chain is monitored end to end, with support for critical platforms.
Monitoring & operationsYour customer goes through five moments. We help make each one work and operate everything that happens behind the scenes
To make every moment a good experience, we connect the channels, platforms and operations behind it, from communication and customer service to credit, payments and mobile connectivity.
We operate behind every moment
Channels
RCS and SMS
Tu cliente escribe desde Google o recibe una campaña, y tu marca responde con una oferta verificada.
Explore RCSYour customergoes through five moments
- Attract those looking for you
Your customer doesn't know you yet. They find you on Google, receive a campaign or see your offer in a store. Before any offer, we qualify them with carrier data.
- Answer questions on every channel
They ask and compare without leaving the chat: they see the catalog, prices and options. If your customer needs a person, an advisor takes over the conversation.
- Sell, finance and get paid
They decide to buy. We approve their credit and collect payment with identity verification and anti-fraud checks. If your customer prefers the store, they buy the phone, SIM or top-up at the checkout.
- Receives and activates their service
They receive their phone and start using it. We keep them informed at every step, answer their questions, and their line is activated on your own network.
- Buys from you again
They come back. Promotions, reminders and recurring payments keep them active, and their usage generates the data for the next offer.
AcquisitionAttract those looking for you
Connect with your customers on the channels they already use
Modular capabilities. One connected infrastructure
You can start with a single solution and add others when you need them, without multiplying vendors or rebuilding your operation.
Multichannel CPaaS
Talk to your customers via messaging, voice or email.
- RCS, WhatsApp, SMS and Flash
- Voice, IVR, email and push
RCS · WhatsApp Business · SMS · Mailing · Voice & IVR · Flash
View platformMVNO in a Box
Launch and operate your own mobile phone brand.
- Mobile core, SIM/eSIM and activations
- Plans, top-ups and billing
Commerce, payments and credit
Sell, finance and get paid online or in store.
- Digital sales, checkout and reconciliation
- Credit and indicators for decision-making
Ordenaris · Kreditera · Payor · Mobile Indicators
View platformDistribution and point of sale
Get products to every store and see what's happening in the field.
- Logistics, inventory and activation
- Field visibility
Contact center
Customer service, sales and collections with agents and AI.
- Omnichannel service with agents
- Automation and artificial intelligence
Monitoring & operations
Your critical platforms, up and running 24/7.
- Continuity, observability and monitoring
- Support for critical platforms
01 / 06
These brands already trust us
Retail · Banking · Telco · Consumer goods · Financial services
We power Bait's operations nationwide
Bait, Grupo Walmart's mobile phone brand, trusts Innovattia to connect its operations on a single platform.
What we operate for Bait
- ActivationLines and SIMs
- Top-upsBalance and bundles
- Points of saleIn-store sales
- PaymentsCollection and reconciliation
- CommunicationRCS and SMS
Connected with those who build the network
Direct interconnection with Mexico's four mobile networks and technology partnerships with the world's largest messaging ecosystems.
Mobile networks
Direct interconnection with Mexico's four networks.
Mobile network
Shared network
Certified partner
Mobile networkMessaging and carriers
The ecosystems where your customers already are.
RCS · Business Messages
WhatsApp Business APIMVNO · Grupo Walmart+ your operationNext partner
Where companies usually start
Choose the profile closest to yours and see where it's best to start.
1To startCPaaS: RCS and SMS
2ThenTop-ups and point of sale
If you're a distributor or retailer
You can start with point of sale and distribution.
Digitize your counter and restocking. Then, point-of-sale credit multiplies the ticket size: approve customers in minutes while they're standing in front of the salesperson.
Explore Points of sale
If you're a bank or lender
You can start with voice and RCS for collections.
Mass outreach with a verified brand and transfer to an agent. Then, mobile scoring helps qualify people with no credit history.
Explore Voice & IVR
If you're a brand
You can start with RCS and WhatsApp.
Verified brand, carousels and buttons inside the messaging app. Then, sponsored data so consuming your content doesn't use up the user's data.
Explore RCS01 / 04
What do you want to scale?
Tell us what you want to solve and we'll get back to you with a concrete proposal.
- 1What you want to solve
- 2Your contact details
- contacto@innovattia.com
- Mexico City · Nationwide operations
- 24/7/365 support and monitoring
What do you want to solve first?Choose one or more options.
Step 1 of 2
What do you want to scale?
Tell us what you want to solve and we'll get back to you with a concrete proposal.
Security, compliance and certifications
We operate critical platforms under international standards for information security and payment data handling.
PCI DSS
Compliance with security standards for the secure handling of payment data.
SOC 1 Type II
Audited internal controls over the processes that impact our clients' financial information.
ISO 27001
Information security management system based on international standards.
CyberGRX
We assess and manage third-party risk for a more secure supply chain.